Apple Offers iPad Refunds In Australia Over Misleading iPad 4G Claims

Posted on Mar 28 2012 - 4:25am by Editorial Staff

Yesterday we reported that The Australian Competition and Consumer Commission will be making an application to the Federal Court in Melbourne for orders against Apple for alleged contraventions of the Australian Consumer Law (ACL). The ACCC alleges that Apple’s recent promotion of the new “iPad with WiFi + 4G” is misleading because it represents to Australian consumers that the product “iPad with WiFi + 4G” can, with a SIM card, connect to a 4G mobile data network in Australia, when this is not the case. Over on this, today, ABC News is reporting that the Cupertino-based iPad maker is offering its new iPad buyers in Australia the opportunity to get a full refund.

According to the ACCC, the company added a caveat to the 4G iPad listing on its official website. It now reads: The iPad with Wi-Fi + 4G model can roam worldwide on fast GSM/UMTS networks, including HSPA, HSPA+, and DC-HSDPA. When you travel internationally, you can use a micro-SIM card from a local carrier. You can also connect to the 4G LTE networks of AT&T in the U.S. and Bell, Rogers, and Telus in Canada. Apple’s legal team claimed that the company never specified the iPad could connect to the Telstra LTE network.

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