In the world today, we often focus solely on some of our most prized technological advances. Along the way, we’ve lost sight of some of the innovations that changed our lives. They’ve fallen by the wayside. That shouldn’t be the case. We’re surrounded by constantly evolving tech gadgets that make our lives easier. Sometimes it’s the simplest devices that are the most effective.
It’s important to bring your business communications into the modern age. Nobody is disputing that, but you shouldn’t overlook more simple practices. After all, companies managed to survive and thrive before the advent of the digital age, didn’t they?
The success or failure of businesses today hinges on strict communication processes. Every department needs to be clued in with each other in order to run a smooth ship. If there’s a breakdown in communication somewhere along the way, you risk the problem growing much deeper. By all means, take advantage of the wonderful world of tech available to you, but don’t forget your roots. Because, quite honestly, some of the oldest forms of communication are still the most effective. Here are just a few that still have a place today:
Since MSN’s innovative messaging platform in the 90s, Instant Messaging has gone from strength to strength. And sure, it might be a slightly newer kid on the block, but it’s still an old-fashioned practice by today’s standards. What tech giants have achieved, however, is bringing Instant Messaging well and truly into the 21st Century.
Now, it doesn’t seem like there’s an application that doesn’t at least have a messaging function. Like texting before it, we see the value in being able to send messages instantly to another person. They’re more convenient than emails. They can be delivered and sit around waiting to be read, meaning you don’t have to worry about remembering to send something over. Even Social Media platforms like Facebook and Twitter have messaging capabilities. Not to mention video calling software like Skype who also see the value in IM. Use it to your advantage and ensure that communication stays open.
The evolution of the phone is well documented. There isn’t an awful lot your smartphone can’t do for you anymore. It seems, however, though, that we’ve forgotten the actual purpose of the phone. It is to make calls, isn’t it? You could be forgiven for overlooking this, as calls are probably the least glamorous aspect of the modern smartphone. Amongst all the bells and whistles of SMS API and other such advances, it’s easy to forget all about the benefits of a phone call.
Don’t let yourself be fooled into thinking that speaking on the phone is no longer important. The sound of human voices is still one of the most intimate experiences we can imagine. Above all, phone calls are mostly about courtesy. It allows the person on the other line to know that they have your undivided attention. It also keeps you focused and decreases the likelihood that you miss some key information.