No matter what your industry, customer service is a key to success. From the old days of Public Switched Telephone Network dominance to the modern era...

One of the most oft-repeated pieces of advice to those facing difficult times is “Don’t sweat the small stuff.” Getting too caught up in the minutiae,...

Successful businesses know how to talk to their customers. They understand the language to use, are available to answer questions and provide excellent...

You know the importance of having a business website. You may even have jumped on the ecommerce bandwagon decades ago. However, recently, your website...

While a good case can be made for why the old saw “the customer is always right” is at times a debatable proposition, there is no doubt that...

A majority of customers who have used Oracle attest to its superior functionality and effectiveness. This data management solution seems to be doing something...

Rapid growth may seem like a dream come true for entrepreneurs, but it hasled to the downfall of several businesses: Toyota, Groupon, and BlackBerry,...

Starting your own business isn’t too hard. Often, the biggest challenges are crossing your t’s and dotting your i’s — the little...

As a new business owner, you may not be aware of chargebacks. Sooner or later, you will have to deal with them – and you won’t like it.  Essentially,...

If you want to conquer your competition, you need to start thinking fast. Saving time is extremely important for your every current and loyal customer,...