Microsoft faced disruption in its cloud computing service Azure two weeks ago, even I feel that many of us even forgot that what had happened, but the software giant is still seems talking about it discussing the things how – when – and in what way it all happened.
Some Recap: On February 29th – the leap year day – Microsoft’s cloud service Microsoft Azure suffered a serious outage worldwide, leaving many customers unable to access core parts of the service for more than 12 hours. Azure is used by many companies to host and build web applications through Microsoft’s own data centers.
Microsoft has been very firm in its apology:
As a follow-up to my March 1 posting, I want to share the findings of our root cause analysis of the service disruption of February 29th. We know that many of our customers were impacted by this event and we want to be transparent about what happened, what issues we found, how we plan to address these issues, and how we are learning from the incident to prevent a similar occurrence in the future.
Again, we sincerely apologize for the disruption, downtime and inconvenience this incident has caused. We will be proactively issuing a service credit to our impacted customers as explained below. Rest assured that we are already hard at work using our learnings to improve Windows Azure.