Zendesk, known for Customer help desk management service, has launched a Window Phone application so to continue catering the need of small businesses with communication support. The company is having mobile phone apps for iPhone, iPad, Blackberry and Android in the market. With Windows Phone 7 app, company can compete with much bigger players in the market.
“The addition of Zendesk for Windows Phone accomplishes our goal of enabling agents to interact with customers across the widest variety of mobile platforms,” said Adrian McDermott, Zendesk VP of product and engineering, in a statement. “We want organizations to have the ability to provide support on-the-go regardless of their preferred mobile device. Adding Windows Phone to our suite of mobile apps furthers our goal of democratizing customer support and significantly improving customer satisfaction”, he added.