As the new technology emerges, many companies are getting aware that the traditional telephone copper cable’s days are gone. The future telecommunications rely on technologies like telephony with VoIP through Internet. However, due to insufficient knowledge most organizations don’t know where exactly to start and how to implement VoIP in the company.
Before diving into the world of VoIP technology, initially a company needs to know following things:
- What is VoIP?
- How does VoIP work?
- What things do you need to implement VoIP?
- Disadvantages of VoIP
This article is completed focused on the basics of VoIP, a guide to VoIP.
What is VoIP?
VoIP stands for Voice over Internet Protocol often known with other names such as IP Telephony or Internet Telephony. It’s a technologically advanced method to make phone calls in cheap rates via connecting to Internet. The VoIP lets the calls from Analog telephone converting it into Digital signal and transmit it over the Internet. These data packets travels just like any other type of data, such as email, via the public Internet or a private IP network.
It’s the best business phone system, as you don’t need to carry a handset with you. The VoIP calls can also be established if you have a computer with microphone or headphone along with good internet connectivity. Not only with a computer, but phone calls can also be made through mobile phone or traditional phone using an Analog Telephone Adapter (ATA), however, then you won’t be able to use the advanced features as you could use with SIP-based VoIP phones.
How does VoIP work?
When a call is made via handset or microphone, the voice is turned into signals & data packets which are transmitted over the IP network. These data packets pass through gateways & servers to the destination (recipient). If the recipient you have called is on the PSTN (Public Switched Telephone Network), the server simply opens a connection to PSTN and routes the call to the recipient. While the call is received, the packets are again decrypted and turned into to voice. In this whole process, the SIP or H.323 protocols are being used for controlling of calls.
What things do you need to implement VoIP?
Here’s a list of things you will need to implement VoIP – the budget friendly business phone system in your company.
- Broadband Connectivity – It’s very important to have a high internet connectivity as using a dial-up system will offer a low voice quality. The more the bandwidth, the better the voice quality will be.
- The Router – Selecting a high performing router will improve your call quality.
- VoIP Equipment – Buy the best phones from the market that is compatible with VoIP, especially if you go for a cloud-based hosted VoIP service.
- Power Failures – It is better to have a battery back system or power over Ethernet switch, as the Voice over IP doesn’t work when the power goes out.
Disadvantages of VoIP
- VoIP doesn’t work well on Dial-up connections. People had bad experiences over the dialup connections as bad network affect the call quality.
- It poses an issue, if the power is out as the VoIP doesn’t work when power is down.
- Some VoIP service providers don’t support the number portability. So, if you switch from a regular phone, most of the time it will not work.
- Most of the hosted VoIP services don’t offer 911 services. Though VoIP services offer unlimited calling in the United States and Canada, however, making calls to mobile phones or special lines might incur extra charges.
The competitive advantages of this amazing & cost-effective business VoIP solution offers a company an edge over its rival and takes their business to the next level.