This year, consumer expectations are higher than ever before due to the growing long-term impact of real-time communication tools such as live chat and...

One of the most oft-repeated pieces of advice to those facing difficult times is “Don’t sweat the small stuff.” Getting too caught up in the minutiae,...

Well it became a habit; the major companies in the IT, Manufacturers, Publishers, and top Executives continue to shine their absence in the industry events....

When talking about keeping the customer satisfied, Apple topped the chart, according to the E-Retail Satisfaction Index published by ForeSee, customer...