Salesforce Updates Chatter Social Enterprise Tool

Posted on May 22 2012 - 5:55am by Editorial Staff

Salesforce which recently announced its 1Q13 results with quarterly revenue of $695 million, the company on Tuesday will update its Chatter social enterprise tool to add instant messaging and screensharing, ZDNet reports.

“The collaboration market has failed to deliver on connecting the enterprise,” said Dave King, director Chatter Product Marketing. Screensharing and messenger will launch from your feed in context, said King. As a result, there won’t be a need to enter a WebEx or GoToMeeting numbers. “There are a number of tools out there, but none of them are contextual,” said King.

The key features:

  • Instant messaging via Chatter buddy lists available in June.
  • Individual and group chats via drag and drop.
  • Group chats for more than 10 people.
  • Screensharing will be available for groups and individuals in a limited pilot in the third quarter.
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