Google has announced a new and better way for Chrome Web Store so that developers can get user feedback. Till now there was no way to separate user’s review of an app’s features and quality from developer-focused feedback, such as the reporting of bugs, feature requests, and general questions.
Here is what the team had to say about it:
The new feature will provide a clean separation between reporting bugs and compatibility issues to developers and the rating / comments users can leave in the store relating to the functionality and usefulness of a given app. The contents of the feedback forum are publicly visible to everyone, which helps to cut down on duplicate issue reporting.
In order to enable this feature for your store items, go to your developer dashboard and click on the “Edit your User Feedback preferences” option.