Asking on the biggest challenge in the post-Steve Jobs era during ongoing AllThingsD conference, Cook said he knew everyone pretty well and it was a culture that he loved. First one, named CEO, started getting thousands of e-mails per day. The privilege of it is most of them are customers. “They talk to you as if you are sitting in their living room.” He had been getting hundreds (was a bit of surprise). Today, he says, it is a privilege. “I can’t say anything (else) has surprised me,” he said.
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