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Keeping a loyal list of customers is hard work and no one knows it better than a customer service executive or perhaps a business owner who is shelling out a fortune maintaining one making the first sale may be the pat on the shoulder kind f a moment, but true business minds know its all about retaining that client that really matters. These days customer service has taken the prime location, as far as consumers or new clients go. And there is reason for that, no one wants to pay for a product and have to struggle with it if there is an...

This is the season to celebrate and enjoy family and loved ones – particularly those who never stop bringing you joy and happiness – your teens. For the tech-loving teens in our lives, give them a gift this holiday season that shows them you understand, care, and listen, perhaps they may, for once, act the same. A Speaker That Is All About Physics This speaker will remind you that you are truly living in the future, while showing your teen that you too can purchase and gift some incredibly cool items. The Helium Levitate speaker...

As little as a decade ago, the term ‘phablet’ – which is a portmanteau of the words phone and tablet – did not exist. Fast forward to today, and the demand for phablets (mobile devices that are larger than ordinary smartphones, but smaller than tablets) is expanding quicker than that of any of those other devices. In fact, global sales projections show an expected compound annual growth in the sale of these devices of about 60% year on year from 2015 to 2018. In comparison, the sales of ordinary smartphones are expected to increase...

Are you the proud new owner of an Apple iPad? If so, congratulations! No doubt you will be itching to use your new tablet and take advantage of its powerful features. There’s no denying that the iPad has taken the tablet world by storm. Its competitors try to better its features and even undercut its prices. But, people still keep coming back to the popular iPad time and again. By now you have no doubt opened your iPad and started setting it up. Once you’ve finished the setup process, there are a few more steps you should take....

As the year winds down and 2016 is on the horizon, there’s no better time to reflect on the past year’s strengths and weakness to appropriately plan for the next. As you focus on your staff’s productivity, your sales, and your future goals, don’t forget an important part of your team – your fleet of computers. Letting previously innovative computers age until they’re out of date can do more harm than you realize. It can restrict productivity when crucial programmes can’t operate, which results in frustrated and unmotivated...

Everyone and almost everything have gone mobile today – right from people’s social lives to their work, shopping, and even banking. Mobile phones have become inevitable components of everyone’s lives. Unlike most of the older mobile phones, which were voice-based, these modern smartphones are capable of a lot of other things. However, they also pose some serious security concerns. Here is why you should use a phone privacy guard for your phone. Your phone is your life Since any smartphone can be attractive, it can catch the eye...

The first SMS message was sent from a computer to a phone at an office party in 1992. More than two decades later, text messaging remains a powerful business tool, especially in the realm of marketing and public relations. SMS messages still dominate the marketing world when it comes to open rates. More than 98 percent of text messages are opened within a few moments – those are astonishing numbers compared to, say, marketing emails – only about one in five of which are ever opened. Beyond marketing, however, businesses are...

Mobile phones have come a long way since they were first introduced back in 1973, when the first ever mobile call was made. They were initially very large and not particularly easy to carry around on your person, they have since however been transformed into small and sleek highly technological devices. People rely heavily on their mobile phones as well as tablets for everyday life, things such as shopping or social media. 60% of online traffic now comes from mobile devices according to a study carried out by report in 2014, should we...

When you think of a smartphone, you probably don’t think about how much they’ve changed. But, when you take a step back and look at them now, compared to a few years ago, the difference is remarkable. Here are three of the main things that have changed over the years: Screens If you look at the screens in smartphones, you’ll see they’ve undergone serious developments. For starters, the introduction of touchscreens was seen as the next big thing. We’d had smartphones before, but now we get smartphones with touchscreens! At the...

If you are planning to replace your old phone with a new smart phone in the near future, it is a wonderful decision. A smart phone will enable you to connect with the world better through faster emails, chats and will serve as an excellent social media platform. You can enjoy unlimited gaming and use a multitude of apps to make daily life and work easier. But, here is a list of important Do’s and Don’ts that you should follow to make the most of your new smart phone and use it to your advantage. Keep it charged A smart phone will...