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Not everyone believes that win-win solutions are beneficial options in negotiations. Yet, these strategies can have great outcomes as long as they’re used correctly. Business negotiations entail compromise and if you’re talking to individuals who see concessions as losses, you won’t have the possibility to close a win-win deal. You should at least try to obtain something that resembles a win-win outcome. A good idea would be to expand the agreement and incorporate points that both sides can agree to. A negotiation is not a battle...

There are many factors that go into making a restaurant successful. Some of these factors include having great food, a friendly staff and managers and an experience that makes them want to back. Another factor that some may not come to mind though, is efficiency. Think about a time when you had to wait an extended period of time to get your food or drink. You were probably a little frustrated that it took longer than it would have if you had cooked the meal yourself. Getting timely service is something that no restaurant should overlook,...

If you have to network – and you do – you might as well gain maximum benefit from the experience. A half-hearted attempt at networking will deliver the results you deserve. A lack of strategy will correspond to a lack of success. While a failure to understand what networking actually is will just lead to failure. There really is more to networking than waving a business card in the general direction of a prospect. Effective networking is a little more involved than that – but it isn’t difficult to do. With a clear plan,...

CRM is short for ‘customer relationship management’ and it’s a special system that deals with customer information. The data is important for two main reasons:  marketing department use and strategic planning. There’s usually a problem with CRM systems; they can’t be improved because they usually focus on the information that is of the utmost importance for the company, not for the customer. Most often, the representatives of these systems will tell you that they record each and every piece of information about one or more...

The business of organizing paperwork is time-consuming, boring and arduous. Once upon a time lawyers, banks and other office based business used to employ filing clerks to keep abreast with such mundane tasks, so that the office could run efficiently. That was back when typists were also employed by most professionals. Now there is no such job as ‘filing clerk’, and big typing jobs are often out-sourced to specialist companies. The problems with paper Even highly qualified professionals sit in front of computers for much of the working...

‘Health and Safety’ is a phrase that we hear all the time in our everyday lives and has become almost a buzzword, so we sometimes don’t quite appreciate how important safety in the workplace actually is and why everybody should be taking appropriate safety and security measures. Some professions such as construction, agriculture and jobs in the emergency services will always carry more personal risks than others such as office work, but practising good safety precautions will help keep you safe at work, no matter what field you...

If you’re a small business owner, you’ve probably heard a bit about the benefits of headquartering your business overseas. Entrepreneurial gurus like Tim Ferriss and Chris Guillebeau have long touted the advantages of an overseas lifestyle, including lower costs of living, lower payroll, lower production costs, and the benefits of living in a culture that isn’t so focused on the rat race. In return, numerous small businesses, such as Zestee, have successfully made the overseas transition. Both businesses that require...

We negotiate every single day of our lives, and as we grow older we have the chance to make a career out of this skill. When someone tries to negotiate a matter, the end result can have two main conclusions: accept reality and improve the skill, or don’t anything about it and agree to whatever deal. Expert negotiators are mentioning that we can all bargain to get something in our favor, yet very few are actually willing to do it. Negotiating is like an art, and if you don’t have the talent you can’t master it. Methodologies and...

Years ago health and safety didn’t really exist and even if there were any measures in place, it was a rope loosely tied around your waist when high up on tall buildings. Safety and insurance claims weren’t a big issue in days gone by. Nowadays of course we are plagued with health and safety regulations, especially in the workplace. No, it’s not because factories and offices have become more dangerous, but the fact that more and more companies are getting insurance claims against them for every accident that takes place. Companies...

In a world of identify theft and online scams, it’s important to keep customer information safe and secure. Repeat business depends upon developing customers’ trust and confidence, and data security is a key indicator of a solid company in this cyber world. With no alarm system yet available for data, this article gives you some pointers to keep your customers’ information safe and secure. Information Security Plan  Even a small business needs to have policies and procedures written down, and in some localities, it’s actually...