Apple Revised Its Korea’s After-Sales Policy

Posted on May 10 2012 - 7:09am by Editorial Staff

The Korea Herald reports that according to Korea’s Fair Trade Commission (FTC), Apple has updated its after-sales policy in South Korea, making it the world’s best. The company will now replace all defective products in that country with new devices within the first month of purchase and even if the manufacturing defect strikes even after one month, the company will replace those devices either.

“Apple confirmed that the renewed policy in Korea is the world’s best level compared to in other countries,” said Kim Chung-ki, a FTC official, at a news conference.  “As other major firms have already met the requirements here, Apple as a global player made a decision after discussions with the FTC,” Kim said.  The official added that the FTC would soon launch an investigation into whether other local and global companies are following the revision properly.

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